Seasonal Retail Associate - World-Class Service

The Paper Store; Manchester (NH); On-site; USD 19,000 - 25,000; Part time

Job summary

The Paper Store in Manchester, NH is hiring seasonal Sales Associates to deliver a unique shopping experience using the G.U.E.S.T. service approach. You will assist customers, ring up sales at the POS, stock shelves, and maintain clean, organized aisles in a fast-paced retail setting.

Responsibilities include greeting customers, uncovering needs with open-ended questions, recommending products, and ensuring accurate registration of customer data. Prior training will be provided.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
• Possess an ability to work well in a team environment.
• Proficient in using Microsoft Office and POS Systems.
• Ability to stand for long periods of time.
• Professional conduct, demeanor and attire, in compliance with company dress code.
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge.
• Suggest additional items to build onto sales by utilizing effective selling techniques.
• Thank the customer sincerely and invite them to return and shop with us again.
• Be a TPS brand ambassador.
• Build customer loyalty by being friendly, attentive and respectful of customers.
• Contribute to a positive work environment with respectful, ethical behavior and honest communication.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code.
• Support all sales efforts and initiatives across all business channels to maximize company sales.
• Consistently capture accurate and valid customer information at the POS.
• Maintain awareness of all current promotions and process them correctly at the Point of Sale.
• Enthusiastically participate in training and development as required utilizing all training resources.
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors.
• Merchandise product following company visual guidelines and visual standards.
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position.
• Complete all other tasks as directed by store management in assigned time frame.
• Comply with all company policies and procedures.

Skills

Customer service

Multitasking

Teamwork

POS systems

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Manchester, NH is hiring seasonal Sales Associates to deliver a unique shopping experience using the G.U.E.S.T. service approach. You will assist customers, ring up sales at the POS, stock shelves, and maintain clean, organized aisles in a fast-paced retail setting.

Responsibilities include greeting customers, uncovering needs with open-ended questions, recommending products, and ensuring accurate registration of customer data. Prior training will be provided.