Seasonal Retail Associate — Fast, Friendly Service

Kohl's; Newark (DE); On-site; USD 18,000 - 26,000; Full time

Job summary

Kohl's in Newark, Delaware is seeking a Customer Service Associate to deliver excellent service at the point of sale and in customer service processes, focusing on speed and a compelling customer experience.

You will greet customers, operate a cash register, scan items, bag merchandise, and handle payments while adhering to Kohl's standards. The role supports inventory accuracy and training of new hires, with a schedule that includes weekends and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Excellent customer service

Verbal/written communication

No retail experience required

Must be 16 years of age or older

Flexible availability

Job description

Kohl's in Newark, Delaware is seeking a Customer Service Associate to deliver excellent service at the point of sale and in customer service processes, focusing on speed and a compelling customer experience.

You will greet customers, operate a cash register, scan items, bag merchandise, and handle payments while adhering to Kohl's standards. The role supports inventory accuracy and training of new hires, with a schedule that includes weekends and holidays.