Seasonal Retail Associate: Fast, Friendly POS & Service

Kohl's Illinois, Inc.; Linden (NJ); On-site; USD 22,000 - 32,000; Part time

Job summary

Kohl’s is seeking a customer service oriented associate to support POS transactions and in-store service. You will greet customers, operate the register, process payments, and assist with product inquiries while maintaining brand standards.

Responsibilities include helping with inventory, supporting training for new hires, and participating in daily service processes. Must be 16+ with flexible availability including evenings, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
• All associate roles at Kohl’s are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Skills

Excellent customer service

Communication skills

Multi-tasking

Attention to detail

Job description

Kohl’s is seeking a customer service oriented associate to support POS transactions and in-store service. You will greet customers, operate the register, process payments, and assist with product inquiries while maintaining brand standards.

Responsibilities include helping with inventory, supporting training for new hires, and participating in daily service processes. Must be 16+ with flexible availability including evenings, weekends, and holidays.