Seasonal Retail Associate — Fast, Friendly Customer Service

Michaels Stores; Sunnyvale (CA); On-site; USD 55,875,000 - 65,618,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Job summary

The Michaels Companies Inc. is hiring at its Sunnyvale store for a team member focused on helping customers, stocking, and checkout duties. You'll engage shoppers with the Rewards program and support Buy Online Pickup in Store and Ship From Store processes.

Responsibilities include cash handling to standards, merchandise recovery, and maintaining a well-stocked, in-stock store while upholding SOPs and store policies. Night and weekend hours may apply.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and store recovery to keep products in stock and well-merchandised.

Skills

Customer service

Retail experience

Job description

The Michaels Companies Inc. is hiring at its Sunnyvale store for a team member focused on helping customers, stocking, and checkout duties. You'll engage shoppers with the Rewards program and support Buy Online Pickup in Store and Ship From Store processes.

Responsibilities include cash handling to standards, merchandise recovery, and maintaining a well-stocked, in-stock store while upholding SOPs and store policies. Night and weekend hours may apply.