Seasonal Retail Associate: Fast, Flexible Service Hero

Kohl's; Victoria (TX); On-site; USD 14,000 - 19,000; Part time

Job summary

Kohl's is seeking a customer service associate to excel at point-of-sale transactions and deliver a compelling customer experience on the shop floor in Texas. You will greet customers, operate registers, scan items and bag merchandise while handling payments.

The role emphasizes speed, accuracy, and friendly service to drive Kohl's brand standards. Flexibility is important as shifts may include days, nights, weekends and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products and services, operate cash register, scan items, bag merchandise, and handle payment methods.
• Deliver accurate POS and customer service standards per guidelines to provide courteous, fast, and efficient service.
• Aim to meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition practices.
• Assist in training new service team members on procedures and Kohl's brand standards.
• Participate in daily service processes (register/cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication

Multi-tasking

Age 16+

Job description

Kohl's is seeking a customer service associate to excel at point-of-sale transactions and deliver a compelling customer experience on the shop floor in Texas. You will greet customers, operate registers, scan items and bag merchandise while handling payments.

The role emphasizes speed, accuracy, and friendly service to drive Kohl's brand standards. Flexibility is important as shifts may include days, nights, weekends and holidays.