Seasonal Retail Associate — Elevate Customer Experience

The TJX Companies, Inc.; Mentor (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Scholarship program

Cell phone discounts

Job summary

The TJ Maxx store in Mentor, OH is hiring a team member to deliver a highly satisfying customer experience, keep a clean and organized store, and follow all operating standards. You may be cross-trained to support multiple areas of the business to meet daily needs.

We offer a starting hourly pay of $13.50–$14.00, plus associate discounts, benefits, and opportunities for development within a Fortune 100 off-price retailer. Join us and grow withTJX.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multitasking

Physical strength

Teamwork

Job description

The TJ Maxx store in Mentor, OH is hiring a team member to deliver a highly satisfying customer experience, keep a clean and organized store, and follow all operating standards. You may be cross-trained to support multiple areas of the business to meet daily needs.

We offer a starting hourly pay of $13.50–$14.00, plus associate discounts, benefits, and opportunities for development within a Fortune 100 off-price retailer. Join us and grow withTJX.