Seasonal Retail Associate — Customer Experience & Framing

michaels; Rutland (VT); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is hiring for a Store Team role in Rutland, VT. You will assist customers, help locate products, and ensure a fast, friendly checkout experience with proper cash handling.

You’ll participate in truck unloading, stocking, POS operations, and store recovery to keep the floor well merchandised and in stock. The position supports omni-channel processes like BOPIS and SFS, and cross-trains in Custom Framing.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Must be at least sixteen years of age or older.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience with cash handling.
• Engage customers in the Rewards program and Private Label Credit Cards.
• Educate customers on the VOC survey and purchase experiences.
• Assist with Omni channel processes (BOPIS, SFS) and stocking duties.
• Support truck unload, planograms, and store recovery.
• Maintain in-stock conditions and adhere to SOPs and company policies.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Skills

Customer service

Cash handling

Job description

Michaels is hiring for a Store Team role in Rutland, VT. You will assist customers, help locate products, and ensure a fast, friendly checkout experience with proper cash handling.

You’ll participate in truck unloading, stocking, POS operations, and store recovery to keep the floor well merchandised and in stock. The position supports omni-channel processes like BOPIS and SFS, and cross-trains in Custom Framing.