Seasonal Retail Associate - Customer Experience Champion

The TJX Companies, Inc.; Shoreline (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution by associates

Health, dental, vision benefits

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

Marshalls at USA Marshalls Store 0226 Shoreline WA is hiring a retail associate to deliver excellent customer experiences and maintain a clean, organized store environment. You will engage with customers, promote credit and loyalty programs, and support merchandising and loss prevention standards.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Physical strength

Job description

Marshalls at USA Marshalls Store 0226 Shoreline WA is hiring a retail associate to deliver excellent customer experiences and maintain a clean, organized store environment. You will engage with customers, promote credit and loyalty programs, and support merchandising and loss prevention standards.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced retail setting.