Seasonal Retail Associate — Customer Experience Champion

The TJX Companies, Inc.; Peoria (AZ); On-site; USD 21,000 - 22,000; Full time

Job summary

Marshalls is looking for team members in Peoria, AZ to deliver a highly satisfying customer experience while following store standards. You will engage with customers, assist with transactions, and keep the store clean and organized to support sales goals.

The role emphasizes strong communication, multi-tasking and adaptability to changing store needs. Starting pay ranges from $15.15 to $15.65 per hour, with opportunities across TJX brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting heavy objects

Team collaboration

Retail experience

Job description

Marshalls is looking for team members in Peoria, AZ to deliver a highly satisfying customer experience while following store standards. You will engage with customers, assist with transactions, and keep the store clean and organized to support sales goals.

The role emphasizes strong communication, multi-tasking and adaptability to changing store needs. Starting pay ranges from $15.15 to $15.65 per hour, with opportunities across TJX brands.