Seasonal Retail Associate: Customer Experience Champion

The TJX Companies, Inc.; Columbus (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., in Columbus, OH, seeks a customer-focused associate to deliver an outstanding shopping experience. You will work across store areas as needed, process purchases and returns, and uphold cleanliness and safety standards in a fast-paced environment.

The role requires excellent customer service, strong communication, and the ability to adapt to changing directions while supporting store goals and loyalty programs. Competitive hourly pay and benefits apply.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Cross-train to work in multiple store areas to support business needs.
• Ring purchases/returns accurately and follow procedures; promote credit and loyalty programs.
• Maintain merchandising standards and process merchandise for the sales floor.
• Support store safety, loss prevention, and recovery initiatives.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multitasking

Adaptability

Team collaboration

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., in Columbus, OH, seeks a customer-focused associate to deliver an outstanding shopping experience. You will work across store areas as needed, process purchases and returns, and uphold cleanliness and safety standards in a fast-paced environment.

The role requires excellent customer service, strong communication, and the ability to adapt to changing directions while supporting store goals and loyalty programs. Competitive hourly pay and benefits apply.