Seasonal Retail Associate

Columbia Brands USA; Mebane (NC); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Flexible schedules

Employee discounts

Wellness time off

EAP benefits

Team environment

401k with company match

Résumé du poste

Columbia Sportswear Company is seeking a Retail Associate to deliver outstanding in-store experiences at our North Carolina location. You will assist customers in selecting products, maintain visual standards, and handle checkout while supporting the store leadership with merchandise flow.

No degree is required and you must be at least 16 years old (18 for some roles). Flexible retail schedules, employee discounts, wellness time off, and team-driven environment are offered.

Qualifications

• High School Diploma or GED preferred.
• 2 years or less of retail experience.
• Must be 16 years of age or older.
• Employees must be 18 and have worked 1,000 hours for some roles.

Responsabilités

• Provide exceptional customer service by answering questions and addressing issues about products and availability.
• Maintain store standards for visual merchandising, cleanliness, and safety; restock and handle inventory.
• Process cash register transactions (sales, returns, exchanges, loyalty programs) efficiently and accurately.
• Contribute to store profitability through accurate product flow and efficient operations.

Connaissances

Customer service

POS transactions

Retail software tools

Formation

High School Diploma or GED

Outils

Inventory systems

POS software

Description du poste

$15 per hour

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions." As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older
• Employees must be age 18 and have worked 1,000 hours.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

BENEFITS

• Flexible work schedules with opportunities for advancement.
• Wellness time off to support your health and wellness journey.
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!
• At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.