Retail Associate

Columbia Brands USA; Southaven (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Flexible schedule

Wellness time off

Employee discounts

Employee assistance program

Job summary

Columbia Sportswear Company is seeking a part of- store Retail Associate in Mississippi. The position emphasizes delivering exceptional customer experiences, answering queries about product features, and guiding customers to suitable options.

Associates will maintain store visuals and handle cash register duties, contributing to overall store profitability. The role requires basic education with 16+ years of age and familiarity with inventory/POS systems, highlighting opportunities to advance

Qualifications

• No specific education required; High School Diploma or GED preferred
• 2+ years of experience in a similar role or retail environment
• Experience operating Inventory and POS systems and various retail software tools
• Must be 16 years of age or older

Responsibilities

• Provide exceptional customer service by answering questions and addressing issues about product features and availability.
• Demonstrate and explain merchandise, and make suitable product recommendations to customers.
• Maintain store standards for visual merchandising and cleanliness; restock as needed.
• Perform all cash register transactions (sales, returns, exchanges, loyalty program) accurately and efficiently.

Skills

POS systems

Inventory management

Retail software tools

Education

High School Diploma or GED preferred

Job description

ABOUT THE POSITION

$15 per Hours

• Hiring 16+ years
• Flexible Work Schedule with opportunities for advancement
• Wellness Time off to support your wellness journey
• Employee Discounts from all our brands including Columbia, prAna, Sorel and Mountain Hardware
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.