Seasonal Retail Assistant Manager - Lead Magic Moments

Cherry Hill Programs, Inc; Hagerstown (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

One free Santa visit for friends &

10 photo prints

10 free holiday cards from Shutterfly

Personalized Santa message

Pixie Post access 3 months

Job summary

Cherry Hill Programs is seeking an Assistant Local Manager to support a seasonal team delivering memorable Santa visits and photo experiences. You will help run daily operations, motivate staff, drive sales and service excellence, and ensure guests receive outstanding experiences from check-in to photo pickup.

This role involves opening-day prep, training, scheduling, and handling customer concerns with a positive, can-do attitude in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations: hiring, inventory, equipment setup, scheduling, training, opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Job description

Cherry Hill Programs is seeking an Assistant Local Manager to support a seasonal team delivering memorable Santa visits and photo experiences. You will help run daily operations, motivate staff, drive sales and service excellence, and ensure guests receive outstanding experiences from check-in to photo pickup.

This role involves opening-day prep, training, scheduling, and handling customer concerns with a positive, can-do attitude in a fast-paced environment.