Seasonal Retail Assistant Manager: Lead Guest Experience

Cherry Hill Programs, Inc; Eureka (CA); On-site; USD 15,000 - 25,000; Full time

Job summary

Cherry Hill Programs is seeking an Assistant Local Manager to work with the Local Manager in overseeing daily photo operations and a seasonal team. You’ll help lead the team, drive sales, and ensure exceptional guest experiences during the Santa visit and photo session.

Responsibilities include hiring support, scheduling, training, inventory, and opening/closing procedures while maintaining brand standards and delivering a memorable, high-quality customer experience for families throughout the

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend pre-season training.
• Flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and raise to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership experience

Cash handling

Communication

Scheduling

Guest service

Team development

Education

High School diploma or equivalent

Job description

Cherry Hill Programs is seeking an Assistant Local Manager to work with the Local Manager in overseeing daily photo operations and a seasonal team. You’ll help lead the team, drive sales, and ensure exceptional guest experiences during the Santa visit and photo session.

Responsibilities include hiring support, scheduling, training, inventory, and opening/closing procedures while maintaining brand standards and delivering a memorable, high-quality customer experience for families throughout the