Seasonal Retail Assistant Manager Holiday Guest Experience

Cherry Hill Programs, Inc; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Same day pay

Employee referrals

Growth opportunities

Job summary

Cherry Hill Programs is seeking an Seasonal Holiday Retail Assistant Manager for the SanTan Village Regional Center in Gilbert, AZ. Join a fast-paced team that creates memorable holiday experiences for families, while leading seasonal staff and ensuring top customer service and sales performance.

You’ll work closely with the Local Manager, oversee daily photo operations, assist with hiring and training, and help deliver an outstanding guest experience during peak season.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and troubleshoot to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organization

Time management

Problem solving

Sales transactions

Cash handling

Team coordination

Scheduling

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking an Seasonal Holiday Retail Assistant Manager for the SanTan Village Regional Center in Gilbert, AZ. Join a fast-paced team that creates memorable holiday experiences for families, while leading seasonal staff and ensuring top customer service and sales performance.

You’ll work closely with the Local Manager, oversee daily photo operations, assist with hiring and training, and help deliver an outstanding guest experience during peak season.