Seasonal Rail Bike Lead & Safety Supervisor

Patriot Rail Company; Laconia (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

Patriot Rail Company in Laconia, NH seeks a Lead Rail Bike Guide / Supervisor for spring through December. This hands-on leadership role oversees daily rail bike operations, provides supervision to guides, and conducts safety meetings to ensure guest safety and service excellence.

The position requires weekend availability, flexibility for seven-day operations, and the ability to handle cash registers and the ticket system.

Qualifications

• Must have good verbal communication skills.
• Must be able to operate a cash register, give correct change and operate our ticket computer system.
• Must be very organized and details oriented. Knowledge of railroad terms, operations, and standards are necessary. Prior experience in staff management is required.

Responsibilities

• Oversee daily rail bike operations and supervise Rail Bike Guides.
• Conduct daily safety meetings and operational briefings.
• Assist with training, coaching, and developing Rail Bike Guides.
• Perform routine maintenance and inspections on bikes and equipment.
• Support train operations when rail bike tours are not operating.
• Deliver exceptional customer service while maintaining safety and efficiency.

Skills

Leadership

Safety leadership

Customer service

Staff management

Verbal communication

Tools

Cash register

Ticket system

Job description

Patriot Rail Company in Laconia, NH seeks a Lead Rail Bike Guide / Supervisor for spring through December. This hands-on leadership role oversees daily rail bike operations, provides supervision to guides, and conducts safety meetings to ensure guest safety and service excellence.

The position requires weekend availability, flexibility for seven-day operations, and the ability to handle cash registers and the ticket system.