Seasonal Public Areas Attendant (Madison Resort WC)

Shelby American, Inc.; Wildwood (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a beachfront property on the Jersey Shore! As a Public Areas Attendant, you'll play a vital role in maintaining the cleanliness and upkeep of our hotel, ensuring guests enjoy a welcoming atmosphere. With a focus on excellent guest service, you'll be responsible for various cleaning tasks and assisting guests as needed. This exciting opportunity is perfect for those who thrive in a dynamic environment and are eager to contribute to a fun and friendly culture. Get ready to be part of a team that values hard work and dedication while working in a beautiful setting!

Qualifications

• Prior experience in hotel settings is preferred for this role.
• Basic English proficiency is needed for effective communication.

Responsibilities

• Maintain cleanliness of public areas, including lobbies and restrooms.
• Ensure positive guest interactions and assist as needed.
• Follow safety rules and hotel policies diligently.

Skills

Guest Service

Basic English Communication

Physical Stamina

Education

Previous hotel-related experience

Job description

Description

Come join a fun team with a fun culture while working in the beautiful Jersey Shore environment! The all-new Madison Resort Wildwood Crest, formerly known as the Oceanview Motel is a beach front property that was built in 1964, and at the time was the largest motel ever built in The Wildwoods. Recently purchased by Madison Resorts, this property is currently under full restoration construction with plans of softly opening in April of 2024.

The property will consist of a hotel, which will boast over 200 hotel rooms, 1-2 restaurants, multiple pools, and of course beach service with much more to come in future years.

Summary:

The Public Areas Attendant is responsible for the general upkeep and maintenance of our property, including office areas, restrooms, and all areas determined by the assigned management team while providing our guests with excellent guest service.

Responsibilities:

• Know, understand, and adhere to company established policies and procedures.
• Ensure guest interactions are always positive. Smile with every guest.
• Greet guests and provide assistance when possible or as requested.
• Be responsible for assigned keys and follow hotel key control policies.
• Gather and place trash in assigned locations inside the hotel throughout the day; break down boxes and take all trash and cardboard out to the dumpster throughout the day – frequency of these tasks dictated by the level of business.
• Clean all public areas which include the hotel lobby, sitting areas, public restrooms, entrance ways, exercise room, pool, and designated outdoor areas.
• Clean administrative office areas (back of the house) and team member areas as assigned.
• Vacuum, sweep, mop, wipe counters, dust, wall spot, clean all glass, polish, and sanitize all areas.
• Complete work orders for maintenance needs as instructed; inform management of situations requiring immediate attention.
• Notify direct supervisor or General Manager of problems with property or grounds.
• Adhere to all safety rules and requirements and all policies and procedures.
• Assist with duties of others as requested by management.

Requirements

• Previous hotel-related experience desired.
• Ability to read, speak, understand, and communicate in basic English preferred.
• Ability to lift up to 40lbs.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).