Seasonal Pro Shop Attendant

Columbia Hospitality; Langley (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality management company as a Pro Shop Attendant at a beautiful golf and country club. In this engaging role, you'll provide exceptional service to members and guests, ensuring they have a memorable experience on the course. Your responsibilities will include operating the point-of-sale system, assisting with merchandise sales, and maintaining a welcoming environment. With a focus on values and community, this position offers a unique opportunity to grow within the hospitality industry while enjoying the serene coastal landscape of Whidbey Island. If you're passionate about creating exceptional experiences, we encourage you to apply!

Benefits

Get Paid Daily

Paid Time Off & Holiday Pay

HSA/FSA Plans

Discounted Lodging, Dining, Spa, Golf, and Retail

Employee Assistance Program

Referral Bonus

Online Learning Platform

Committee Participation Opportunities

Task Force Work Opportunities

Third Party Perks

Qualifications

• Strong customer service skills to handle member and guest inquiries.
• Ability to operate POS systems and manage cash transactions.

Responsibilities

• Communicate effectively with members about golf facilities and rules.
• Safely operate POS systems and handle cash transactions.
• Maintain a clean and stocked register area.

Skills

Customer Service Skills

Communication Skills

Sales Skills

Cash Handling Procedures

POS System Operation

Tools

Point-of-Sale (POS) System

Reservation System Hardware and Software

Job description

Pro Shop Attendant | Useless Bay Golf and Country Club

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $20 to $24 DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Possess sufficient knowledge of the golf facilities to meaningfully communicate with members regarding the layout and constitution of the course/courts, the location of rest stops/restrooms, halfway houses or lightning shelters, and local rules that may apply
• Possess sufficient inventory product knowledge and sales skills to stimulate merchandise sales at specified profit margins as set by the supervisor
• Maintain an awareness of all promotions and advertisements
• Safely and accurately operate a point-of-sale (POS) system and conduct transactions per our cash handling procedures manual
• Maintain orderly appearance of register area and keep supplies stocked
• If applicable, safely and accurately operate reservation system hardware and software
• Protect the organization, members and guests by adhering to safety guidelines and communicating emergency information in a calm, clear and professional manner
• Perform the necessary actions to remove persons engaging in unauthorized facility use
• Handle member/guest service issues in a prompt and effective manner, notifying supervisor of member/guest concerns
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers
• Communicate member and guest requests to management

The Nitty Gritty

• Ability to communicate effectively with members, co-workers and management
• Ability to operate golf carts and/or people movers (if applicable)
• Ability to operate computers, keyboards and interfaces
• Ability to communicate clearly on telephones and two-way radios
• Written acknowledgment of comprehensive understanding of the cash handling and transaction procedures
• Expected end date of seasonal position on or around October 30th, 2025

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:
Situated on the shores of Useless Bay on Whidbey Island, our members come from all walks of life to enjoy everything the Club has to offer in a location known for its serene coastal landscape. From the gently rolling hills of the Golf Course, to the spacious Clubhouse and restaurant, Useless Bay provides an escape from the distractions of your day-to-day routine so you can explore your interests, foster lifelong relationships, and continue building new ones. Discover a welcoming Club environment where old friends meet, and new friends are made.

The Fine Print
Columbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

About the company

Columbia Hospitality is a premier hospitality management and consulting company specializing in the management of conference centers, boutique hotels / inns, and resorts.