Seasonal Pool Attendant

Proper Hospitality; Santa Monica, Northern (CA, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Proper Hospitality in Santa Monica, CA is seeking a Pool Attendant to warmly greet guests, assist with seating and towels, and ensure a welcoming pool experience. You will help guests access pool services, answer questions about amenities, and coordinate with the team to keep the area pristine and safe.

The role requires attentiveness, the ability to stand for long periods, and a willingness to assist with food and beverage requests. CPR/First Aid certification is a plus.

Qualifications

• High school diploma preferred.
• Previous hospitality or guest service experience is preferred but not required.
• CPR and First Aid certification is a plus (training may be provided).

Responsibilities

• Greet and welcome guests to the pool area with a friendly and professional attitude.
• Assist guests with seating, towels, and ensuring they have what they need to enjoy their time at the pool.
• Respond to inquiries about pool amenities, hotel services, and local attractions.
• Provide excellent customer service to ensure a positive guest experience.
• Address guest concerns promptly and elevate to the Pool Supervisor or Manager as needed.
• Maintain cleanliness and organization of the pool area; set up furniture, umbrellas, and towels.
• Ensure poolside amenities are stocked and replenished as needed.
• Monitor activities to enforce safety rules and respond to safety concerns or incidents.
• Assist with poolside service requests and provide information on services and promotions.

Skills

Customer service

Pool safety basics

Stamina & lifting

Calm under pressure

Education

High school diploma

CPR and First Aid certification

Job description

Essential Job Duties and Responsibilities

• Guest Assistance & Service:
• Greet and welcome guests to the pool area with a friendly and professional attitude.
• Assistguests with finding seating, providing towels, and ensuring that they have everything needed to enjoy their time at the pool.
• Respond to guest inquiriesregardingpool amenities, hotel services, and local attractions.
• Provide excellent customer service, ensuring that guests feel comfortable and have a positive experience throughout their visit.
• Address guest concerns or issues promptly and elevate to the Pool Supervisor or Manager as needed.
• Pool Area Maintenance:
• Maintain the cleanliness and organization of the pool area, including removing trash, cleaning lounge chairs, and ensuring that the poolside area is free of debris.
• Set up and arrange poolside furniture, umbrellas, and towels to ensure an inviting and comfortable environment for guests.
• Ensure that poolside amenities such as towels, water, sunscreen, and other guest necessities are well-stocked and replenished as needed.
• Safety Monitoring:
• Monitor pool activities to ensure that all safety protocols arebeing followedby guests.
• Ensure that guests adhere to pool rules and regulations, such as no diving in shallow areas and no running on pool decks.
• Respond quickly to any safety concerns, incidents, or accidents around the pool area, and alert theappropriate personnel(lifeguard, supervisor, or security) if necessary.
• Be familiar with emergency procedures andassistin case of an emergency, including first aid or contacting medical professionals asrequired.
• Guest Comfort & Services:
• Assistwith poolside service requests, includingarranging forfood and beverages, setting up shade or towels, or fulfilling other guest needs.
• Provide guests with information about available pool services, events, or special promotions within the hotel.
• Maintain a positive, friendly, and professional demeanor to enhance the overall guest experience at the pool.
• Inventory & Supply Management:
• Ensure that towels, lounge chairs, umbrellas, and other pool equipment are in good condition and available for guests.
• Assistwith the inventory of pool supplies, such as towels, sunscreen, and refreshments, and report any shortages to the Pool Supervisor.
• Ensure that pool area storage isorganizedand all equipment is stored correctly after use.
• Health & Safety Compliance:
• Follow health and safety guidelines to ensure a clean and safe environment for guests and staff.
• Assistinmaintainingcompliance with all pool safety standards, including water qualitychecksand ensuring proper signage is visible.
• Report any safety hazards, such as wet floors, faulty equipment, or unsafe conditions, to the Pool Supervisorimmediately.
• Monitor guest behavior and ensure that safety procedures are adhered to, such as the use of life jackets or floatation devices.
• Work closely with other pool and recreation team members to ensure a smooth and efficient operation.
• Assist the Pool Supervisor or Manager with pool events or special requests.
• Communicate with housekeeping, security, and other departments to coordinate pool area needs and guest requests.

Education and/or Experience

• High school diploma or equivalent preferred.
• Previousexperience in hospitality or guest service roles, particularly in a pool, resort, or recreational setting, is preferred but notrequired.
• CPR and First Aid certification is a plus (training may be provided).

Skills/Specialized Knowledge

• Strong customer service skills with the ability to engage guests in a friendly and welcoming manner.
• Ability tomaintaina clean, organized, and safe pool area.
• Basic knowledge of pool safety and maintenance procedures.
• Good physical stamina and the ability to stand for extended periods, lift and carry pool supplies, and perform various tasks throughout the shift.
• Ability to remain calm and handle situations in a fast-paced and dynamic environment.

Physical Demands

• Ability to work in an outdoor pool environment in varying weather conditions (sun, heat, wind, etc.).
• Ability to stand, walk, and lift items (up to 50 lbs.) for extended periods.
• Comfortable working around water and performing tasks in a poolside setting.
• Ability to handle repetitive tasks such as setting up and cleaning poolside furniture

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer,we’recommitted to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession -it’san opportunity to care for others and make lives better. Guided by the Pillars of Proper , we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and alife,that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together , for our guests and for one another.

Proper Hospitality is anequal-opportunityemployer. Weprovideemployment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal historiesin accordance withlocal Fair Chance Hiring Ordinances.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.