Server

Proper Hospitality; Palm Springs (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Proper Hospitality is seeking friendly servers for our dining rooms in Palm Springs, CA. Join a fast-paced environment where guest satisfaction is the priority, and accuracy in order taking, serving, and billing matters. Training and teamwork are emphasized to deliver memorable hospitality experiences.

We value clear communication, attentiveness to guest needs, and the ability to manage multiple tasks during peak hours. Previous food service experience is preferred, and ServSafe is a plus.

Qualifications

• High school diploma or equivalent required.
• ServSafe certification is a plus but not required.

Responsibilities

• Greet guests warmly and explain menu specials or promotions.
• Take accurate food and beverage orders noting guest preferences and dietary needs.
• Serve orders timely with accurate presentation and quality.
• Provide menu recommendations and answer questions about items.
• Upsell daily specials to enhance guest experience and sales.
• Handle cash, payments, and tips following proper procedures.

Skills

Communication

Multitasking

Teamwork

Attention to detail

Guest preferences

Education

High school diploma

ServSafe certification (optional)

Job description

Essential Job Duties and Responsibilities

Food & Beverage Service:

• Greet guests warmly and professionally, offering menus and explaining specials or promotions.
• Takeaccuratefood and beverage orders, ensuring all guest preferences and dietary needs are noted.
• Serve food and beveragesin a timely manner, ensuring accuracy, presentation, and quality.
• Offer menu recommendations and answer questions about food items, ingredients, and preparation methods.
• Ensure all orders are delivered to the correct table, and any changes or adjustments are made quickly.
• Create a welcoming and friendly atmosphere by engaging with guests throughout their meal, ensuring their needs are met promptly and courteously.
• Respond to guest inquiriesregardingthe menu, restaurant policies, and hotel services.
• Upsell food and beverage items, including daily specials or featured menu items, to enhance the guest experience and increase sales.
• Monitor guest satisfaction and ensure that all issues or complaints are handled swiftly and professionally, escalating to management when necessary.
• Provide guests withaccuratebilling information and handle payments accurately.

Dining Area Maintenance & Cleanliness:

• Maintain a clean, organized, and welcoming dining area, including resetting tables, clearing dishes, and preparing tables for new guests.
• Ensure the dining room is stocked with necessary utensils, napkins, condiments, and beverages.
• Collaborate with other staff members tomaintainan efficient workflow in the restaurant.
• Adhere to all health and safety standards,ensuring cleanliness and sanitation at all times.
• Work closely with kitchen and bar staff to ensure smooth and efficient service throughout the shift.
• Assistwith pre-service tasks, including setting up the dining area and restocking supplies.
• Assistin training new servers by sharing knowledge of restaurant procedures, guest service expectations, and food & beverage offerings.
• Support other team members as needed to ensure a seamless guest experience.

Cash Handling & Transactions:

• Process payments for food and beverage orders, ensuring accuracy andtimelytransactions.
• Handle cash, credit card payments, and tips, following proper cash handling procedures.
• Ensure guest bills areaccurateand provide clear explanations if needed.

Education and/or Experience

• High school diploma or equivalent required.
• Previousexperience in a food service or hospitality role is preferred.
• Knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods.
• Certification in food safety or hospitality services (e.g.,ServSafe) is aplus, butnotrequired.

Skills/Specialized Knowledge

• Strong communicationskills with the ability to engage guests and handle multiple tasks.
• Ability to work efficiently in a fast-paced environment whilemaintaininga high levelof service.
• Excellent organizational skills and attention to detail, particularly in managing orders and guest needs.
• Strong teamwork abilities and a positive, customer-focused attitude.
• Ability to remember guest preferences and handle special requests.

Physical Demands

• Ability to stand and move around the restaurant for extended periods.
• Ability to carry trays, plates, and drinks, with the ability tolift upto 25 pounds.
• Ability to work in a high-energy, fast-paced environment, particularly during peak service hours.
• Occasional bending, reaching, and stooping to restock supplies or retrieve items.

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer,we’recommitted to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession -it’san opportunity to care for others and make lives better. Guided by the Pillars of Proper , we show up with warmth and authenticity ( Care Proper ), strive for excellence in everything we do ( Achieve Proper ), think creatively and resourcefully ( Imagine Proper ), and take pride in the style and culture that make us who we are ( Present Proper ). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and alife,that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together , for our guests and for one another.

Proper Hospitality is anequal-opportunityemployer. Weprovideemployment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal historiesin accordance withlocal Fair Chance Hiring Ordinances.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.