Seasonal Pet Resort Front Desk Specialist

Pet Paradise; Orlando (FL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Advancement opportunities

Leadership Academy

Dog Training Academy

Grooming Academy

Pet Day Camp

Pet Boarding

DailyPay

Vet care discounts

Fitness reimbursement

Paid time off

401(k) match

Health insurance

EAP

Job summary

Pet Paradise is seeking a Seasonal Front Desk Associate for our Lake Buena Vista resort. The role offers a starting rate of $15.00/hour with a $0.50 increase at six months and a further $0.50 at the first anniversary.

The job includes welcoming guests, processing check-ins/outs, walking dogs, responding to calls and emails, cashier duties, and coordinating with leadership to meet guest needs. Benefits include advancement, training scholarships, and paid time off.

Qualifications

• Customer service experience, preferably in hospitality or retail.
• Strong communication and written skills with attention to detail.
• Ability to stay cheerful, helpful and calm under pressure.

Responsibilities

• Welcome pet parents and pets, ensuring a positive first interaction.
• Process check-ins and check-outs and arrange suite placement.
• Walk dogs for drop-off/pickup and coordinate housing needs.
• Handle calls, voicemails, and emails promptly and professionally.
• Complete cashier and point-of-sale operations.
• Coordinate with resort leadership on requests and scheduling.
• Maintain entrance/lobby cleanliness and restrooms.
• Support the cat room and liaise with veterinary team as needed.
• Assist with harnessing at check-in/out and set up suites.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Dog handling

Stamina

Flexibility

Lift 60 lbs

Job description

Pet Paradise is seeking a Seasonal Front Desk Associate for our Lake Buena Vista resort. The role offers a starting rate of $15.00/hour with a $0.50 increase at six months and a further $0.50 at the first anniversary.

The job includes welcoming guests, processing check-ins/outs, walking dogs, responding to calls and emails, cashier duties, and coordinating with leadership to meet guest needs. Benefits include advancement, training scholarships, and paid time off.