Seasonal Part-Time Educator — Elevate Guest Experience

lululemon; Sacramento (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our stores. You will educate guests on the product and its benefits, while engaging authentically with our community and culture.

This role emphasizes presenting items, supporting store operations, and upholding our high standards in a luxury retail environment. You will work closely with team members to ensure a seamless guest journey, handle transactions, and participate in omnichannel programs while maintaining a

Qualifications

• World-class customer service and guest experience knowledge
• Product education and product knowledge sharing
• Ability to engage guests and articulate brand values

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience with timely guest transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and store needs.
• Receive guest feedback and partner with store leadership to make it right for guests.
• Contribute to an inclusive team environment and celebrate differences for all team members and guests.
• Establish productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and positive guest experiences.
• Perform cleaning tasks to maintain a luxury store environment.
• Understand and adhere to safety policies to maintain a safe work environment.
• Work in accordance with policies, procedures, and laws or regulations.

Job description

lululemon is seeking an Educator to deliver world-class guest service in our stores. You will educate guests on the product and its benefits, while engaging authentically with our community and culture.

This role emphasizes presenting items, supporting store operations, and upholding our high standards in a luxury retail environment. You will work closely with team members to ensure a seamless guest journey, handle transactions, and participate in omnichannel programs while maintaining a