Seasonal Part-Time Customer Service Representative – Call Center

GroundMasters Landscape Services, Inc.; Milwaukee (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Winter Services, LLC. in Milwaukee is seeking a seasonal, part-time Customer Service Representative for the call center from November through April. You will answer incoming calls, update work orders, and respond to customer emails while maintaining professional communication and accuracy.

The role requires prior customer service experience, strong written and verbal skills, and reliability. Shifts include early mornings, daytime, evenings, weekends, and holidays, with multiple shifts available

Qualifications

• Customer service experience required.
• Proficiency with computer applications.
• Strong verbal and written communication.
• Reliable with flexible availability. First point of contact for callers.

Responsibilities

• Assist customers with inquiries and resolve issues
• Maintain accurate notes and provide excellent service
• Manage multiple systems quickly and efficiently

Skills

Customer service experience

Computer applications

Strong communication

Reliable

Weekend availability

Job description

Seasonal Part-Time Customer Service Representative – Call Center - Early Shifts and WEEKEND SHIFTS Available!

Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to work out of our Milwaukee office from November through April. The ideal candidate will have prior customer service experience and strong verbal and written communication skills. You will be required to answer incoming phone calls and update work orders in our computer system while on the call. You will also respond to customer emails in a professional manner as well as assist with office duties as needed.

Responsibilities:

• Assist customers with inquiries and resolve issues
• Maintain accurate notes and provide excellent service
• Manage multiple systems quickly and efficiently

Requirements:

• Customer Service experience
• Proficiency in computer applications
• Strong communication skills and a positive attitude
• Must be reliable
• Ability to work weekends

This position requires open and flexible availability. Employees must be available to work different shifts throughout the week, including:

• Early mornings
• Daytime shifts
• Evening shifts
• Weekends
• Holidays

Multiple Shifts Available from 5 am to 10 pm Monday through Friday as well as Saturday and Sunday. *The ideal individual would be willing to work additional hours before, during and after storm events.

Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.