Seasonal Parking Lead - Operations & Guest Experience

Alterra; Warren (VT); On-site; USD 23,000 - 32,000; Full time

Job summary

Sugarbush Resort in Warren, Vermont, is seeking a Lead Parking Attendant to oversee daily parking operations and lead the parking staff. The role requires strong radio communication and may involve driving a company vehicle to transport guests. This is a full- or part-time seasonal position.

Parking runs 6:00 AM–11:30 AM on Fridays through Sundays, plus holidays and heavy snow events. Expect 17.5 hours in 3 days, with the possibility of a 30–40 hour work week. Starting wage is $20/hour.

Qualifications

• Must be 18 years of age with valid motor vehicle license.
• Background/MVR check required.
• High School Diploma or equivalent required, college preferred.
• 2-3 years of ski area operations or parking experience, with at least one year of supervisory experience.
• Good understanding of ebb and flow of traffic patterns in a ski area.
• Excellent customer service skills.
• Ability to communicate with the public and company personnel.
• Ability to handle emergencies calmly and effectively.
• Commercial driving experience preferred.
• Knowledge of radio use/protocols preferred.
• Ability to work weekends.

Responsibilities

• Oversee daily operation of parking lots and staff.
• Maintain a consistent and safe flow of traffic and supervise attendants and jitney drivers.
• Monitor cleanliness of parking lot and vehicles.
• Coordinate with security staff for intersection service.
• Complete weekly staffing schedules, plan trainings, and evaluate job performance.
• Think quickly and problem solve in fast-paced environment.
• Provide excellent customer service and communication.

Skills

Communication skills

Customer service

Leadership

Radio use/protocols

Weekend availability

Driving license

Education

High School Diploma or equivalent

College preferred

Job description

Sugarbush Resort in Warren, Vermont, is seeking a Lead Parking Attendant to oversee daily parking operations and lead the parking staff. The role requires strong radio communication and may involve driving a company vehicle to transport guests. This is a full- or part-time seasonal position.

Parking runs 6:00 AM–11:30 AM on Fridays through Sundays, plus holidays and heavy snow events. Expect 17.5 hours in 3 days, with the possibility of a 30–40 hour work week. Starting wage is $20/hour.