Lead Parking Attendant

Alterra; Warren (VT); On-site; USD 23,000 - 32,000; Full time

Job summary

Sugarbush Resort in Warren, Vermont, is seeking a Lead Parking Attendant to oversee daily parking operations and lead the parking staff. The role requires strong radio communication and may involve driving a company vehicle to transport guests. This is a full- or part-time seasonal position.

Parking runs 6:00 AM–11:30 AM on Fridays through Sundays, plus holidays and heavy snow events. Expect 17.5 hours in 3 days, with the possibility of a 30–40 hour work week. Starting wage is $20/hour.

Qualifications

• Must be 18 years of age with valid motor vehicle license.
• Background/MVR check required.
• High School Diploma or equivalent required, college preferred.
• 2-3 years of ski area operations or parking experience, with at least one year of supervisory experience.
• Good understanding of ebb and flow of traffic patterns in a ski area.
• Excellent customer service skills.
• Ability to communicate with the public and company personnel.
• Ability to handle emergencies calmly and effectively.
• Commercial driving experience preferred.
• Knowledge of radio use/protocols preferred.
• Ability to work weekends.

Responsibilities

• Oversee daily operation of parking lots and staff.
• Maintain a consistent and safe flow of traffic and supervise attendants and jitney drivers.
• Monitor cleanliness of parking lot and vehicles.
• Coordinate with security staff for intersection service.
• Complete weekly staffing schedules, plan trainings, and evaluate job performance.
• Think quickly and problem solve in fast-paced environment.
• Provide excellent customer service and communication.

Skills

Communication skills

Customer service

Leadership

Radio use/protocols

Weekend availability

Driving license

Education

High School Diploma or equivalent

College preferred

Job description

Seasonal

RESORT OVERVIEW

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT’S IN IT FOR YOU?

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it’s easy to share your enthusiasm for Sugarbush with our guests.

POSITION SUMMARY

Sugarbush Resort is seeking a Lead Parking Attendant to oversee the daily operation of the parking lots and parking staff, with a focus on the Lincoln Peak lot. The Lead parking attendant is responsible for assisting the supervisor to manage resort parking operations by working with and leading teams of parking attendants. Strong radio and verbal communication are required. The Lead Parking Attendant may need to drive a company vehicle transporting guests or as needed.

Parking operations run from 6AM-11:30AM Friday through Sunday as well as holidays & major snow events where expected skier visitation is high. The Lead parking attendant may need to stay until end of day (4PM) depending on business levels. This makes about 17.5 hours in 3 days, 30 to 40 hour working week is possible and can be made up in snow removal or other operational tasks. This is a full or part time seasonal position with a starting wage of $20/hour.

RESPONSIBILITIES

• Ability to maintain a consistent and safe flow of traffic and pedestrians and run an uninterrupted team of both parking attendants and jitney drivers.
• Monitor cleanliness of parking lot and vehicles.
• Coordinate with security staff for intersection service.
• Complete weekly staffing schedules, plan trainings, and evaluate job performance.
• Ability to think quickly and problem solve in fast passed environment.
• Must have excellent customer service and communication skills.

QUALIFICATIONS

• Must be 18 years of age with valid motor vehicle license.
• Job is contingent upon successful completion of a motor vehicle records check (MVR).
• High School Diploma or equivalent required, college preferred.
• 2-3 years of ski area operations or parking experience, with at least one year of supervisory experience.
• Good understanding of ebb and flow of traffic patterns associated with a ski area.
• Excellent customer service skills.
• Ability to effectively communicate and interact with the public and other company personnel.
• Ability to handle emergency situations calmly and effectively.
• Commercial driving experience preferred.
• Knowledge or radio use/protocols preferred.
• Ability to work weekends.

Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.