Seasonal Park Visitor Services Specialist

National Park Service; Springfield (IL); On-site; USD 27,000 - 35,000; Full time

Job summary

National Park Service in Springfield, IL is hiring Visitor Services Assistants. You will answer questions, guide visitors, and monitor park operations during roving patrols. The role includes public programs, coordination with partners, and handling inquiries with a focus on safety and preservation.

The position is open to the first 100 applicants with a closing date of 2026-10-26. Entry on Duty is anticipated between March and May 2027, with work schedule dependent on the position.

Qualifications

• Provide visitor services including patrol, roving, fixed post assignments and public programs.
• Operate two-way radio equipment and respond to visitor inquiries.
• Educate visitors on rules, safety, and park resources.

Responsibilities

• Provide visitor services including patrol, roving, fixed post assignments and public programs.
• Participate in day-to-day operation of a seasonal contact station and site monitoring.
• Monitor relations with park partners, concessions, and stakeholders during roving patrols.
• Respond to visitor inquiries and direct visitors to appropriate resources.
• Assist in medical or other emergencies up to your training level.

Job description

National Park Service in Springfield, IL is hiring Visitor Services Assistants. You will answer questions, guide visitors, and monitor park operations during roving patrols. The role includes public programs, coordination with partners, and handling inquiries with a focus on safety and preservation.

The position is open to the first 100 applicants with a closing date of 2026-10-26. Entry on Duty is anticipated between March and May 2027, with work schedule dependent on the position.