Seasonal Visitor Services Associate – Park Guest Guide

US National Park Service; Springfield (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

US National Park Service is seeking Visitor Services Assistants to greet visitors, answer questions, and provide accurate guidance at park sites. You will monitor locations and maintain cooperative relationships with park partners and concessions during roving patrols.

The role requires clear communication, the ability to instruct groups, and skills in handling information for reporting purposes. This is a GS-05 level opportunity with federal benefits and straightforward qualifications.

Qualifications

• Specialized experience includes providing information or assistance to the public in a business or recreation setting.
• Instructing groups of people or individuals.
• Compiling and analyzing information to report; greeting the public and providing directions.

Responsibilities

• Answer questions and offer guidance to visitors.
• Monitor sites and maintain relations with park partners and concessions during roving patrols.

Skills

Public information

Customer service

Group instruction

Data reporting

Education

Four years of education above high school

Equivalent combination of experience and education

Education credit beyond GS-04 level

Tools

Excel

Access

Word

Job description

US National Park Service is seeking Visitor Services Assistants to greet visitors, answer questions, and provide accurate guidance at park sites. You will monitor locations and maintain cooperative relationships with park partners and concessions during roving patrols.

The role requires clear communication, the ability to instruct groups, and skills in handling information for reporting purposes. This is a GS-05 level opportunity with federal benefits and straightforward qualifications.