Seasonal Park Guest Experience Specialist

County of Anoka; Minnesota; On-site; USD 23,000 - 29,000; Part time

Job summary

County of Anoka is seeking Park Attendants to assist guests at regional park locations across Our county, with varied shifts including days, evenings, weekends, and holidays. You will provide information on safety, support park operations, and help with guest needs across multiple sites.

Candidates should be at least 18, hold a valid driver's license, and pass a background check. Prior customer service is preferred; First Aid/CPR/AED certification is a plus.

Qualifications

• Must be at least 18 years of age or older.
• Must have a valid driver’s license.
• Successfully pass a criminal history and driver’s license background check.
• Previous customer service experience (preferred).
• Strong verbal and written communication skills (preferred).
• Ability to analyze situations and determine the best course of action (preferred).
• First Aid/CPR/AED certified (preferred).

Responsibilities

• Provide park guests with excellent customer service and information regarding public safety and protection of Parks department properties and natural resources.
• Oversee and assist park service, campground, gatehouse, and other park operations by greeting guests, providing supplies, opening, and closing facilities, and replenishing funds for park facilities.
• Assist park operations at facilities including visitor centers, gatehouses, cross country skiing, and campground operations.
• Respond to daily operation problems and concerns.
• Troubleshoot, repair, and/or contact the supervisor for assistance.
• Respond to a wide variety of emergency situations such as severe weather, medical, and other incidents.
• Receive, mediate, and resolve customer complaints or concerns.

Skills

Customer service

Communication

Situational analysis

First Aid CPR

Job description

County of Anoka is seeking Park Attendants to assist guests at regional park locations across Our county, with varied shifts including days, evenings, weekends, and holidays. You will provide information on safety, support park operations, and help with guest needs across multiple sites.

Candidates should be at least 18, hold a valid driver's license, and pass a background check. Prior customer service is preferred; First Aid/CPR/AED certification is a plus.