Seasonal Park Fee Lead — Front-Line Visitor Guide

National Park Service; Empire (MI); On-site; USD 30,000 - 39,000; Full time

Job summary

National Park Service in the United States is seeking a Lead Recreation Fee Technician (Seasonal) to collect and account for fees while interacting with visitors and sharing information. You will serve as a front-line representative, answering questions and guiding guests across park locations.

Additional duties include reviewing fee-related systems, training staff on automated and non-automated fee processes, and ensuring compliance with applicable regulations.

Qualifications

• Submit transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and GPA or class ranking.
• If you used foreign education to meet requirements, show evaluation by a private organization and equivalence to U.S. education or provide official credit for courses.

Responsibilities

• Collect and account for fees at various locations interacting with visitors and sharing information.
• Serve as front-line uniformed representative to answer questions and offer guidance to guests.
• Review and verify functionality of new fee systems or modifications to existing systems per regulatory requirements.
• Provide informal and formal training regarding fee processes, systems, software programs, tools.

Skills

Front-line service

Guest information

Training and education

Regulatory knowledge

Job description

National Park Service in the United States is seeking a Lead Recreation Fee Technician (Seasonal) to collect and account for fees while interacting with visitors and sharing information. You will serve as a front-line representative, answering questions and guiding guests across park locations.

Additional duties include reviewing fee-related systems, training staff on automated and non-automated fee processes, and ensuring compliance with applicable regulations.