Seasonal Operations & Client Experience Specialist

Inside Lvmh; Northern (KY); Hybrid; USD 30,000 - 37,000; Part time

Job summary

Tiffany & Co. at The Landmark is seeking a Seasonal Operations Support associate to deliver an extraordinary client experience during the holiday season.

You will work alongside the team as a friendly brand ambassador, supporting operations, shipping & Receiving, and the Client Care department while helping drive sales with proactive communication and attentive service. Responsibilities include processing orders, inventory checks, data capture from client interactions, repairs assistance, and

Qualifications

• Strong interest in operations and shipping processes within a large store dynamic.
• Availability to work non-traditional hours including nights, weekends, and holidays.
• Exceptional attention to detail and ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office 365 (Excel, Outlook, Word, PowerPoint); familiarity with Service Channel a plus.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Responsibilities

• Carry out operations functions to support the store in consistently achieving or exceeding monthly, quarterly, and annual store sales plan
• Capture data during client interactions to cultivate new and existing clients
• Effectively handle internal and external phone and e-mail correspondence and partner with Sales Professionals and management to optimize sales opportunities
• Provide outstanding client service, order fulfillment, and inventory management
• Support clients with assisting with repairs, special orders, engravings, embossing, or etching

Skills

Operations interest

Communication skills

Attention to detail

Flexibility hours

Microsoft Office 365

Service Channel familiarity

Security awareness

Tools

Service Channel

Job description

Tiffany & Co. at The Landmark is seeking a Seasonal Operations Support associate to deliver an extraordinary client experience during the holiday season.

You will work alongside the team as a friendly brand ambassador, supporting operations, shipping & Receiving, and the Client Care department while helping drive sales with proactive communication and attentive service. Responsibilities include processing orders, inventory checks, data capture from client interactions, repairs assistance, and