Seasonal Music Retail Associate — Customer Service & Sales

Guitar Center; Fullerton (PA); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Guitar Center is seeking Seasonal Support to help customers and participate in the sales process. You will demonstrate product knowledge, assist with purchases, and support ongoing store operations in a fast-paced retail environment.

You will complete GC certification, stay responsive to customers, and contribute to achieving service goals while maintaining accurate displays and inventory. This role requires evening/weekend availability and a commitment to service excellence.

Qualifications

• Customer service principles; able to provide an excellent customer experience.
• Able to connect with customers in a meaningful way; approachable and helpful.
• Interpersonal communication; clear, positive, respectful interactions.
• Selling skills; able to learn GC certification and apply sales techniques.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continual learning through onboarding, certification, and continuing education.
• Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers.
• Keep an eye on inventory levels and replenish displays as needed.
• Clienteling/build relationships with customers to fulfill future service needs.
• Additional duties as assigned.

Job description

Guitar Center is seeking Seasonal Support to help customers and participate in the sales process. You will demonstrate product knowledge, assist with purchases, and support ongoing store operations in a fast-paced retail environment.

You will complete GC certification, stay responsive to customers, and contribute to achieving service goals while maintaining accurate displays and inventory. This role requires evening/weekend availability and a commitment to service excellence.