Seasonal Mountain Ticket & Rentals Pro

Mount Washington Alpine Resort

Mount Washington (KY)

On-site

CAD 25,000 - 28,000

Full time

6 days ago

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Benefits offered by this job

Free seasons pass for you and family

Referral bonuses for staff

Shuttle service during winter season

Resort discounts on retail, rentals, &

Pro deals and ski resort benefits

Employee assistance program (EAP)

Job summary

Mount Washington Alpine Resort seeks a seasonal Ticket & Rental Agent to welcome guests at the mountain and help them select tickets, rentals and resort products. You will work mainly at ticket windows in a fast-paced, guest-facing role, staying friendly, accurate, and solutions-focused to ensure a smooth day for visitors.

Responsibilities include processing tickets and rentals, using the POS and Axess systems, and collaborating with Sales, Rentals, and Snow School to enhance the guest

Qualifications

Strong customer service and communication skills.
Ability to interact confidently with a wide variety of guests.
Detail-oriented with accuracy in processing transactions.

Responsibilities

Sell and process lift tickets, rentals, and other resort products using POS and Axess systems.
Assist guests with tickets, rentals, activities and provide clear guidance.
Maintain current knowledge of pricing, hours, policies and promotions.
Collaborate with Sales, Rentals, Snow School and other departments.
Identify guest needs and recommend appropriate products or upgrades.

Skills

Customer service

Communication

Cash handling

POS systems

Ticketing

Rentals

Tools

Axess POS

RFID cards

Job description

Responsibilities include processing tickets and rentals, using the POS and Axess systems, and collaborating with Sales, Rentals, and Snow School to enhance the guest

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