Seasonal Mountain Retail Associate

Alterra Mountain Company; United States; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free season pass

Housing available

Health insurance

401K with match

Paid time off

Employee discounts

Pro deals

Discount on gear

Job summary

Crystal Mountain is seeking energetic Retail Associates to join our guest-focused team. You will provide friendly service, help guests find the right products for mountain adventures, and support cashiering, stocking, and merchandising in a fast-paced retail environment.

This seasonal winter role requires evenings, weekends, and holidays; it offers a free season pass, employee housing options, health benefits, 401(k) with match, and staff discounts.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Highly organized and detail oriented.
• Ability to work independently and as part of a team.
• Demonstrated ability to adapt and grow.
• Background in hospitality industry preferred.

Responsibilities

• Provide exceptional guest service by greeting customers, identifying needs, and assisting with product selection.
• Build genuine connections with guests and create a welcoming shopping experience.
• Provide knowledgeable recommendations on apparel, equipment, accessories, gifts, and resort merchandise.
• Educate guests on product features, sizing, fit, and proper use.
• Process retail transactions using POS systems and handle returns/exchanges per policy.
• Maintain visually appealing displays and manage stock, signage, and merchandising.
• Collaborate with Retail, Rental, and other departments to ensure a seamless guest experience.

Skills

Communication skills

Customer service

Hospitality experience

Team player

Education

High school diploma/GED

Job description

Crystal Mountain is seeking energetic Retail Associates to join our guest-focused team. You will provide friendly service, help guests find the right products for mountain adventures, and support cashiering, stocking, and merchandising in a fast-paced retail environment.

This seasonal winter role requires evenings, weekends, and holidays; it offers a free season pass, employee housing options, health benefits, 401(k) with match, and staff discounts.