Seasonal Model Train Associate, Garden Lights

Cooperation Fund; Atlanta (GA); On-site; USD 17,000 - 28,000; Part time

Job summary

The Model Train Associate at Atlanta Botanical Garden operates in Alston Overlook during the Garden Lights, Holiday Nights exhibition, welcoming guests and ensuring trains and scenery are maintained. This temporary seasonal position runs from early November through January 10th.

Responsibilities include greeting guests, keeping trains operating smoothly, and providing information about activities, directions, and offers while coordinating with other departments.

Qualifications

• Must be 18 years of age or older.
• Previous model train experience is required.
• Must be able to work days, nights, weekends and holidays.

Responsibilities

• Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner.
• Ensure all trains are operating properly and alert the manager on duty of any issues.
• Keep tracks clear of debris and clean tracks when needed.
• Politely monitor guests to ensure the model trains and surrounding scenery are not disturbed.
• Provide guests with information regarding activities conducted at the garden.
• Provide guests with directions to food and merchandise venues, offices, and special events.
• Communicate correct product information to guests regarding coupons, special offers, and upcoming events.
• Maintain clean working environment.
• Maintain a working relationship with other departments to ensure up-to-date garden knowledge.
• Additional duties may be assigned. Management retains the discretion to change or add to the duties of this position at any time.

Skills

Hospitality

Customer service

Teamwork

Independence

Communication

Model train experience

Job description

The Model Train Associate operates in Alston Overlook at Atlanta Botanical Garden is responsible for maintaining the integrity of the model train garden, welcoming and directing guests throughout the garden during the Garden Lights, Holiday Nights’ exhibition.

This a temporary position, the season will begin early November and continue through January 10th.

Key Responsibilities

• Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner
• Ensure all trains are operating properly and alerting the manager on duty of any issues
• Keep tracks clear of debris and clean tracks when needed
• Politely monitor guests to ensure the model trains and surrounding scenery are not disturbed
• Provide guests with information regarding activities conducted at the garden
• Provide guests with directions to food and merchandise venues, offices, and special events
• Communicate correct product information to guests regarding coupons, special offers, and upcoming events
• Maintain clean working environment
• Maintain a working relationship with other departments to ensure up-to-date garden knowledge
• Additional duties may be assigned. Management retains the discretion to change or add to the duties of this position at any time

Requirements

• Must be at least 18 years of age or older
• Must be able to maintain a good working relationship with coworkers
• Must be able to work days, nights, weekends, and holidays
• Must be able to work independently and as part of a team
• Previous experience in hospitality or customer service industry preferred
• Previous model train experience is required

Physical Requirements

• Sit and stand for long periods and walk
• Must be able to reach with hands and arms; and use hands to finger, handle, and feel
• Frequently required to climb or balance and stoop, kneel, crouch, or crawl
• Frequently required to talk and hear
• Must occasionally lift and/or move carry, push, or pull at least 40lbs
• Vision requirements for this job include close vision, color vision, depth perception, ability to focus, and night vision
• Must be able to take directional cues directly or indirectly

Work Environment

• While performing the duties of this job, the employee is exposed to outside weather conditions
• The employee is regularly exposed to wet/or humid conditions, extreme heat or extreme cold
• The noise level of the work environment is usually moderate
• The environment can be moderate to fast paced

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

Atlanta Botanical Garden Core Values

• Conservation: We value natural resources and ecosystems, making choices with the long term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard