Seasonal Merchandiser & Customer Service Pro

Total-Wine-; Greenfield (WI); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Job summary

Total Wine & More in Wisconsin is seeking a Seasonal Merchandiser to maximize inventory, build displays, and support online order fulfillment, curbside pickup, and occasional deliveries. You will greet customers, share product knowledge, and participate in wine and beer trainings.

The role requires flexibility to work evenings and weekends, with safety and regulatory compliance as priorities. Benefits include PTO, discounts, and Total Rewards offerings.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead.
• May be exposed to various outdoor weather conditions throughout the workday.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws.

Skills

Customer service

Flexible schedule

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Wisconsin is seeking a Seasonal Merchandiser to maximize inventory, build displays, and support online order fulfillment, curbside pickup, and occasional deliveries. You will greet customers, share product knowledge, and participate in wine and beer trainings.

The role requires flexibility to work evenings and weekends, with safety and regulatory compliance as priorities. Benefits include PTO, discounts, and Total Rewards offerings.