Seasonal Merchandiser: Customer Experience & Store Support

The TJX Companies, Inc.; Bloomington (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision insurance

Life insurance

Short/long-term disability

Job summary

The TJX Companies, Inc. is seeking an entry-level Retail Associate at HomeGoods in Bloomington, IL. The role emphasizes delivering a high-quality customer experience, maintaining store standards, and supporting multiple areas of the store as needed.

You will engage customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor. Strong communication and teamwork are essential for success in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following procedures
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking an entry-level Retail Associate at HomeGoods in Bloomington, IL. The role emphasizes delivering a high-quality customer experience, maintaining store standards, and supporting multiple areas of the store as needed.

You will engage customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor. Strong communication and teamwork are essential for success in a fast-paced retail environment.