Seasonal Merchandiser & Customer Experience Specialist

Florida Fine Wine and Spirits, LLC; Vero Beach (FL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans (medical, dental, Rx

401(k)

Pre-tax commuter benefits

Career development & product training

Job summary

Total Wine & More in Florida seeks a Seasonal Merchandiser to deliver exceptional customer service, manage inventory, and support online orders and curbside pickups. You may handle front-end tasks or sales as needed, while reporting to store management.

This role runs up to six months, with potential for non-seasonal opportunities. You'll maximize displays, assist with orders, and participate in training to deepen product knowledge across wine, spirits, and beer.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Physical requirements: Must be 21 years of age or older; walk, bend down repeatedly; be on feet for 8-10 hours a day; safely lift, load, handle cases and pallets; climb ladders and lift 50 lbs. overhead repeatedly; may be exposed to various outdoor weather conditions throughout the workday.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Inventory management

POS systems

Flexible schedule

Education

High school diploma

Tools

Inventory software

Job description

Total Wine & More in Florida seeks a Seasonal Merchandiser to deliver exceptional customer service, manage inventory, and support online orders and curbside pickups. You may handle front-end tasks or sales as needed, while reporting to store management.

This role runs up to six months, with potential for non-seasonal opportunities. You'll maximize displays, assist with orders, and participate in training to deepen product knowledge across wine, spirits, and beer.