Seasonal Merchandiser & Customer Experience Associate

Total Wine & More; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k) / HSA / FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Job summary

Total Wine & More is seeking a Seasonal Merchandiser in Louisville, KY to support merchandising, inventory, and online order fulfillment. You will greet customers, build product displays, and assist with in-store and curbside pickups and deliveries as needed.

You will receive product training on wine, spirits, and beer, stay informed about promotions and loyalty programs, and help keep the store safe and clean while adhering to alcohol sale laws.

Qualifications

• 1-3 years of experience in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Demonstrated customer service skills and teamwork.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Retail experience

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Seasonal Merchandiser in Louisville, KY to support merchandising, inventory, and online order fulfillment. You will greet customers, build product displays, and assist with in-store and curbside pickups and deliveries as needed.

You will receive product training on wine, spirits, and beer, stay informed about promotions and loyalty programs, and help keep the store safe and clean while adhering to alcohol sale laws.