Seasonal Merchandiser & Customer Experience Associate

Total Wine & More; Indiana; On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, p​

Vision insurance

401(k), HSA, FSA

Disability & life insurance coverage

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Job summary

Total Wine & More is seeking a Seasonal Store Merchandiser to support product inventory, merchandising, curbside and in-store pickup, and occasional deliveries. You will greet customers, share product knowledge, and assist with promotional campaigns in a fast-paced retail environment.

Ideal candidates have 1–3 years in retail, familiarity with POS systems, and the ability to work evenings and weekends. This is a seasonal role with benefits and opportunities to transition to non-seasonal

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience.
• 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead and repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Responsibilities

• Maximize product inventory, including processing freight, organizing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Inventory management

Retail operations

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Seasonal Store Merchandiser to support product inventory, merchandising, curbside and in-store pickup, and occasional deliveries. You will greet customers, share product knowledge, and assist with promotional campaigns in a fast-paced retail environment.

Ideal candidates have 1–3 years in retail, familiarity with POS systems, and the ability to work evenings and weekends. This is a seasonal role with benefits and opportunities to transition to non-seasonal