Seasonal Merchandise Associate: Elevate Customer Experience

TJX; Olathe (KS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision

Life insurance

Bereavement leave

Employee assistance program

Job summary

HomeGoods at TJX Companies in the United States (Olathe, KS) is looking for a team member who delivers a highly satisfying customer experience by engaging with customers, processing purchases, and keeping the store clean and organized. You may be cross-trained to support various areas of the store to meet business needs.

The role emphasizes excellent customer service, strong communication, and ability to work with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Supports and participates in store shrink reduction goals and programs.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies in the United States (Olathe, KS) is looking for a team member who delivers a highly satisfying customer experience by engaging with customers, processing purchases, and keeping the store clean and organized. You may be cross-trained to support various areas of the store to meet business needs.

The role emphasizes excellent customer service, strong communication, and ability to work with peers and supervisors.