Seasonal Merch & Customer Experience Associate

The TJX Companies, Inc.; Chesterfield Charter Township (MI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Michigan is hiring a Retail Associate to deliver a highly satisfying customer experience across the store. You will engage with customers, process transactions, promote credit and loyalty programs, and help keep the sales floor clean and organized.

This role offers a flexible schedule, opportunities for growth, associate discounts, and a comprehensive benefits package. Prior retail customer-service experience is preferred, and you will collaborate with teammates to

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication skills

Multi-tasking

Adaptability

Physical strength

Job description

The TJX Companies, Inc. in Michigan is hiring a Retail Associate to deliver a highly satisfying customer experience across the store. You will engage with customers, process transactions, promote credit and loyalty programs, and help keep the sales floor clean and organized.

This role offers a flexible schedule, opportunities for growth, associate discounts, and a comprehensive benefits package. Prior retail customer-service experience is preferred, and you will collaborate with teammates to