Holiday Retail Associate: Customer Experience & Ops

The TJX Companies, Inc.; Northville (MI); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. seeks a retail associate to deliver exceptional customer service, help maintain a clean and organized store, and support daily store operations in Northville, MI. You will engage with customers, promote loyalty programs, and ensure accurate transactions.

This role requires the ability to work a flexible schedule, multi-task across tasks, and lift items as needed. TJX offers a comprehensive benefits package and a collaborative work environment in a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Keep store environment clean and organized and follow merchandising standards.
• Ring customer purchases/returns accurately and handle transactions per procedures.
• Promote credit and loyalty programs to customers.
• Process and prepare merchandise for the sales floor and support store recovery.
• Support safety, labor, and loss-prevention policies and procedures.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. seeks a retail associate to deliver exceptional customer service, help maintain a clean and organized store, and support daily store operations in Northville, MI. You will engage with customers, promote loyalty programs, and ensure accurate transactions.

This role requires the ability to work a flexible schedule, multi-task across tasks, and lift items as needed. TJX offers a comprehensive benefits package and a collaborative work environment in a Fortune 100 company.