Seasonal Luxury Sales Support Associate

Moncler; Aspen (CO); On-site; USD 33,000 - 41,000; Part time

Job summary

Moncler is seeking a Seasonal Sales Support Advisor in Aspen, CO to assist in delivering an elevated client experience. This role involves both FOH and BOH duties, partnering with Client Advisors, Operations, and store leadership to manage client service, product flow, and replenishment during peak seasons.

The ideal candidate thrives in a fast-paced luxury retail setting, demonstrates strong interpersonal skills, and is flexible to meet the needs of the store.

Qualifications

• Previous retail, hospitality, customer service, or other client-facing experience preferred, but not required.
• Experience in a fast-paced retail or service environment is a plus.
• Luxury retail experience is a plus, but not required.

Responsibilities

• Welcome clients and contribute to an elevated and engaging Moncler experience.
• Support Client Advisors throughout the client journey, particularly during high-volume periods.
• Assist with client requests and help connect clients with the appropriate Client Advisor or member of management.
• Retrieve and deliver merchandise from the BOH to the sales floor quickly and accurately.
• Support product availability and replenishment to ensure the sales team can efficiently serve clients.
• Develop foundational knowledge of the Moncler Brand, products, and Client Promise.
• Support individual and team objectives through proactive and responsive assistance.
• Support daily product flow, including replenishment, go-backs, stock organization, and movement of merchandise between the BOH and FOH.
• Assist with receiving, unpacking, organizing, and preparing merchandise as directed by management.
• Maintain a clean, organized, and efficient BOH and sales floor.
• Assist with inventory activities, cycle counts, and other operational needs as requested.
• Support the maintenance of Moncler visual merchandising standards, including product organization and repositioning.
• Help ensure merchandise is appropriately handled and readily available to support client and business needs.
• Act as a team player and provide flexible support based on the needs and priorities of the store.
• Contribute to a positive, collaborative, and respectful work environment.
• Maintain Moncler standards for professional presentation, grooming, and behavior.
• Follow all Company policies, procedures, safety requirements, and operational standards.
• Demonstrate reliability, punctuality, flexibility, and a sense of urgency, particularly during high-volume periods.
• Perform additional duties and responsibilities as required by management and/or the Company.

Skills

Client focus

Team player

Communication

Attention to detail

Punctuality

Flexible

Fast-paced environment

Job description

Moncler is seeking a Seasonal Sales Support Advisor in Aspen, CO to assist in delivering an elevated client experience. This role involves both FOH and BOH duties, partnering with Client Advisors, Operations, and store leadership to manage client service, product flow, and replenishment during peak seasons.

The ideal candidate thrives in a fast-paced luxury retail setting, demonstrates strong interpersonal skills, and is flexible to meet the needs of the store.