Seasonal Luxury Retail Concierge

LVMH Group; Charlotte (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

Tiffany & Co. is seeking Seasonal Team Members in Charlotte, NC to embody the Tiffany brand in every Client interaction during the holiday season.

You will be part of a luxury jeweler known for legendary beauty, craftsmanship, and customer-centric service. As a Seasonal Team Member, you will greet Clients, assist with services such as engraving where applicable, manage queues, stock hospitality areas, and support the sales team with wrapping, inventory, and after-sales service to ensure an

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Previous retail or luxury retail experience.
• Strong communication and client service skills; ability to prioritize multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced environment.
• Authorization to work in the United States.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Strong communication

Client service

Multitasking

Diversity-friendly

Work authorization US

Hospitality mindset

Job description

Tiffany & Co. is seeking Seasonal Team Members in Charlotte, NC to embody the Tiffany brand in every Client interaction during the holiday season.

You will be part of a luxury jeweler known for legendary beauty, craftsmanship, and customer-centric service. As a Seasonal Team Member, you will greet Clients, assist with services such as engraving where applicable, manage queues, stock hospitality areas, and support the sales team with wrapping, inventory, and after-sales service to ensure an