Seasonal Luxury Clienteling Specialist

Moose Knuckles Canada; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Moose Knuckles is seeking Seasonal Sales Associates in New York to join our crew. You will deliver luxury service, engage with clients, and share product knowledge to create memorable experiences.

You will greet customers, build relationships, execute clienteling, and maintain visual standards and store cleanliness. Prior luxury retail experience and strong communication are valued for success this season.

Qualifications

• Minimum 2 years of mid-luxury or luxury experience.
• You call your most valued customers when there is something they’d love.
• You know all the key performance points around our jackets and deliver them with charm.
• You know how to elevate an experience for everyone that walks in our door.
• You always drop what you’re doing when customers walk in, offer water, a smile and a joke.

Responsibilities

• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Providing speedy service
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
• Follow the rules; understand and comply with all company policy, procedures and operations

Skills

Luxury retail

Clienteling

Communication

Teamwork

Authentic service

Job description

Moose Knuckles is seeking Seasonal Sales Associates in New York to join our crew. You will deliver luxury service, engage with clients, and share product knowledge to create memorable experiences.

You will greet customers, build relationships, execute clienteling, and maintain visual standards and store cleanliness. Prior luxury retail experience and strong communication are valued for success this season.