Seasonal Luxury Bell Attendant & Guest Concierge

Omni Hotels & Resorts; Rancho Mirage (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Seasonal Bellperson in Rancho Mirage, CA. The role focuses on delivering personalized guest service, assisting guests with luggage, and coordinating transportation while maintaining a welcoming lobby presence.

The position requires staying engaged with guests, ensuring smooth interactions across departments, and supporting a fast-paced hotel environment with attention to detail and a warm, professional demeanor.

Qualifications

• Experience in hospitality or luxury hotel guest service is preferred.
• Ability to interact with guests in a courteous and professional manner.
• Strong organizational skills and the ability to multitask in a fast-paced environment.

Responsibilities

• Assist guests with luggage and escort as needed.
• Direct guests to Front Desk, meeting rooms, and other hotel areas.
• Call taxis or shuttle buses for guests and coordinate rides.
• Maintain bell carts, luggage storage, and bell storage area.
• Train new bell staff on procedures and hotel protocols.
• Log arrivals and departures and communicate information to the next shift.

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Job description

Omni Hotels & Resorts is seeking a Seasonal Bellperson in Rancho Mirage, CA. The role focuses on delivering personalized guest service, assisting guests with luggage, and coordinating transportation while maintaining a welcoming lobby presence.

The position requires staying engaged with guests, ensuring smooth interactions across departments, and supporting a fast-paced hotel environment with attention to detail and a warm, professional demeanor.