Lift Operator

Stratton Mountain Resort; Stratton (VT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Alterra Employee Pass and resort perks

Season passes (free/discounted)

IKON pass access

Discounted memberships (golf & fitness

Medical benefits

401(k) plan with match

Tuition assistance

Paid parental leave

Paid sick time / vacation

Job summary

Stratton Mountain Resort in Vermont is seeking a Lift Operator for a seasonal role with both part-time and full-time opportunities. The position involves loading and unloading guests, ensuring safety, and delivering a first-class mountain experience. Pay is $20.00/hr with ongoing recruitment through December.

This role requires outdoor work in varying weather, the ability to lift 50 pounds, and a strong focus on customer service to guide guests safely on Stratton's slopes.

Qualifications

• Must be at least 18 years old.
• Must be able to lift 50 pounds.
• Must complete Lift Operation training prior to working.
• Ability to communicate and solve problems effectively.
• Motivated to provide great customer service.
• Previous lift operation experience preferred.

Responsibilities

• Greet and assist guests loading/unloading the ski lift.
• Respond to guest inquiries courteously.
• Follow lift opening/closing procedures.
• Ensure safety signs, mats, and cones are in place and safe.
• Troubleshoot RFID gates and tablet equipment as needed.
• Maintain lift buildings and surrounding area.

Skills

Lift operation training

Customer service

Communication

Problem solving

Safety awareness

Outdoor work

Team player

Job description

• Paid sick time, FTO, Vacation

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Position Summary

Additional perks & benefits for year round employees

The lift operator is responsible for orchestrating the safe, efficient and courteous loading and unloading of all guests while riding the ski lift. This involves engaging with and providing a first-class mountain adventure for each and every guest, communicating clearly and making quick decisions to ensure safe operation of the ski lift. This is a seasonal position with part time and full-time opportunities, paid at $20.00/hr.

Recruitment for this role will be ongoing through December.

Essential Duties

• Greet and welcome each guest while loading and unloading the ski lift
• Respond to all guest inquiries in a courteous and friendly manner
• Follow all lift opening and closing procedures
• Ensure all safety signs, mats, seat pads, and safety cones are in place, clear, and safe
• Ability to troubleshoot RFID gates and tablet equipment
• Keep lift buildings and lift area well maintained
• Ensure daily signage is up to date and clocks set properly
• Close and open maze lanes for effective maze operation, assist in maze orchestration
• Give verbal and non-verbal commands as needed to help guide guests
• Must be able to make quick decisions regarding lift speed to ensure guest safety
• Additional duties as assigned

Qualifications, Knowledge, Skill And Ability Requirements

• Must be at least 18 years of age
• Reliable transportation to/from work
• Able to work outside during inclement weather
• Must be able to lift 50 pounds
• Must complete Lift Operation training prior to working
• Ability to communicate and problem solve effectively
• Motivated to provide great customer service
• Previous lift operation experience, preferred

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer