Seasonal Licensed Healthcare Trainer

TTEC; Austin (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Trainer, where you will inspire and guide new hires in a dynamic training environment. You will play a crucial role in setting them up for success by delivering high-quality training on client products and procedures. This position offers a competitive compensation package and a supportive culture that values diversity and inclusion. If you are passionate about helping others succeed and thrive in a collaborative environment, this is the perfect opportunity for you to ignite your career!

Benefits

Tuition reimbursement

Performance bonuses

Paid time off (PTO)

Wellness benefits

Healthcare benefits

Qualifications

• Experience in training, adult learning, or call centers.
• Ability to foster an inclusive learning environment.

Responsibilities

• Inspire and motivate learners to reach for excellence.
• Deliver high-quality client product training.
• Support trainees with tools and systems knowledge.

Skills

Training and mentoring

Inclusive learning environment

MS Office proficiency

CRM applications

Learning management systems

Education

High school diploma or equivalent

Job description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in the United States says it all!

What You'll be Doing

Do you have a passion for training and guiding others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time-keeping apps, and training on client products and procedures. You'll ensure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.

You'll report to the Training Manager. We're looking for a Trainer to welcome and excite new hires as they start their new careers.

During a Typical Day, You'll

1. Inspire and motivate learners to reach for excellence.
2. Mentor and coach new hires within client training goals and time frames.
3. Help others start their career journeys successfully.
4. Deliver high-quality client product training.
5. Maintain an active Resident State Health Insurance License.

What You Bring to the Role

• High school diploma or equivalent.
• Six months or more experience in training, adult learning, or call centers.
• Ability to foster an inclusive learning environment.
• Support trainees by ensuring they have the proper tools and systems knowledge to accomplish daily tasks.
• Proficiency with MS Office, CRM applications, and learning management systems.

Compensation and Benefits

• The anticipated range for this position is $19-$21/hr.
• Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

What You Can Expect

• Support for your career and professional development.
• An inclusive culture and community-minded organization that encourages giving back.
• A global team of curious, lifelong learners guided by our company values.
• Information about our paid time off (PTO), wellness, and healthcare benefits.
• A competitive compensation package, performance bonuses, and benefits like tuition reimbursement.

About TTEC

Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our blend of humanity and technology. We serve many of the world's leading brands, communicating with millions of customers daily via voice, messaging, text, and video chat. These exceptional experiences start with you.

TTEC is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to building a diverse and inclusive workforce that respects and empowers different cultures and perspectives. We aim to reflect the communities we serve by delivering exceptional service, technology, and humanity. We ensure our employees feel valued, belong, and can be authentic at work. Diversity is our strength, enabling us to view things from multiple vantage points and allowing you to bring your unique value to the table.

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