Seasonal Indiana Public Service Advisor

State of Indiana

Lebanon (IN)

On-site

USD 22,000 - 31,000

Part time

7 days ago

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Job summary

The State of Indiana is seeking a Customer Service Representative for the Lebanon BMV Branch Office. You will handle customer transactions, answer questions, and support daily branch operations with a focus on accuracy and courteous service.

This intermittent, seasonal role pays $19.31 per hour and requires no degree; a HS diploma or equivalent and prior customer service experience are considered assets. Training is provided, with weekend and selected weekday hours as listed.

Qualifications

A high level of critical thinking and the ability to troubleshoot.
Ability to process cash and card transactions.
Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.
A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience in a similar role may be considered.

Responsibilities

Use your job knowledge to conduct customer transactions.
Answer customer questions and provide guidance.
Assist with the daily opening and closing of the branch.
Check transactions to ensure accuracy, timeliness, and proper accounting.
Work with leadership to resolve escalated customer concerns and system problems.
File applications as completed throughout the day.