Seasonal In-Store Client Specialist

TravisMathew Company; Torrance (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew in Torrance, CA is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture that meets KPIs and profitability goals.

You will connect with in-store clients, develop repeat business, and stay knowledgeable about seasonal apparel fit and use, while supporting in-store events and CRM efforts with a friendly team. The role requires flexibility for weekends, evenings and holidays to serve customers when they need us.

Qualifications

• Minimum 1-year experience in a client services capacity.
• Ability to work non-traditional hours, including weekends and holidays.
• Excellent written and verbal communication.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

MS Office

POS systems

Communication skills

Independent decision-making

Flexible hours

Job description

TravisMathew in Torrance, CA is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture that meets KPIs and profitability goals.

You will connect with in-store clients, develop repeat business, and stay knowledgeable about seasonal apparel fit and use, while supporting in-store events and CRM efforts with a friendly team. The role requires flexibility for weekends, evenings and holidays to serve customers when they need us.